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Support

Evolving consumer demand and competitive pressures have put businesses in a dilemma over how to improve existing service standards while simultaneously reducing application maintenance and management costs. G.U.C ‘Application Support for Oracle E-Business Suite’ offers an array of flexible support plans and innovative pricing options to sustain and optimize Oracle E-business Suite Environments.

G.U.C Application support model, aligned with some of the best practices for production support & maintenance, addresses the needs of businesses by consolidating, standardizing and optimizing the IT services and eliminating operational redundancies.

The organization must find new ways to increase operational efficiency, service availability and responsiveness while reducing costs. They must reduce operational overheads while retaining control on strategic aspects, and ensure more predictability in IT spend, the flexibility of resources and scalability in better times.

G.U.C model comprehensively addresses business challenges.
 

Our solution offers


Flexibility: Ability to decide the quantity of work and pay accordingly

Reduced Risk: Access to an experienced support team with a wide depth and breadth of Oracle knowledge when you need them

Scalability: Ability to ramp up / down capacity in a short time based on business needs
Reduced Cost: a pricing model tailored to our customers’ unique requirements, with no wasted downtime resource costs.

Improved Operational Excellence: Standardized set of tools / processes and committed Service Level Agreements

 

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